Global Entry Denials: Quoted in the New York Times

I have previously blogged about HOW TO APPEAL a Global Entry denial or revocation.  The New York Times had a recent article on Global Entry denials.  I was privileged to be quoted on this issue in this article by Susan Stellin. 

Here is my quote:  John Manley, Mr. Mahdavi’s lawyer, said the only responses he had received from the government referred to a denial letter his client never received.  Other travelers who have contacted him about Global Entry denials have expressed similar frustrations.  “If you’re taking money from people to provide this service, you’ve got to be somewhat accountable to them,” Mr. Manley said.