• CBP $5k SENTRI Fines: Complaint filed in Federal Court

    • February 23, 2024
    • Category: Uncategorized
    2 Comments

    I have filed Petitions for Remission of the $5,000 fine imposed by CBP for non-SENTRI pass holders stuck in the SENTRI lane.  I have filed several of these petitions in the past year or so.  The public has a right to know about the legality and transparency behind CBP imposing these considerable fines. The public

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  • CBP $5k SENTRI Fines: A Common Mistake Made

    • December 9, 2022
    • Category: Uncategorized
    2 Comments

    Quite a few people I have spoken to after being fined $5k by CBP at the San Ysidro or Calexico ports of entry have said that they are waiting to receive something in the mail from CBP.  This is a big misunderstanding…

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  • CBP $5k SENTRI Fines: Questionable Recent CBP Tactics at San Ysidro

    • July 6, 2022
    • Category: CBP, CBP
    14 Comments

    CBP has been engaging in very questionable strong-arm tactics with U.S. citizens at the San Ysidro port of entry recently

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  • CBP is issuing fines for SENTRI violations ($5k) at San Ysidro Port of Entry

    • March 11, 2022
    • Category: Uncategorized
    4 Comments

    Perhaps we can get a robust discussion on this issue going.  Here is an informal summary of what I have been hearing from people experience: 

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  • Is CBP Actually Fining $5000 for SENTRI Lane Violations?

    • May 24, 2021
    • Category: Uncategorized
    101 Comments

    In 24 hours last week, I was contacted by two separate individuals who were fined $5,000 by CBP for SENTRI lane violations.  If this is a new policy, a $5,000 fine seems like way too severe a penalty imposed by CBP.   Both individuals appeared to have similar fact patterns.  Neither party had a SENTRI pass. 

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  • The Collapse of Customer Service at the Trusted Traveler Program for SENTRI, Global Entry pass holders Part 1

    • November 22, 2019
    • Category: Global Entry, SENTRI, Trusted Traveler
    33 Comments

    I have observed a troubling trend recently in the Trusted Traveler program for Global Entry and SENTRI pass holders.  In almost every conversation I have had in the past few months the person has no idea why he or she has received a rejection or revocation from the program.

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  • What Happened to the Trusted Traveler Ombudsman’s Mailing Address?

    • June 15, 2019
    • Category: Global Entry, Trusted Traveler
    110 Comments

    If you have either been denied or had your status revoked from the Trusted Traveler program, you would have the option of requesting reconsideration from the CBP Ombudsman’s office.  I have noticed recently that the Ombudsman’s office seems to have actually shut down its physical mailing address.  Why is that?

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  • New Trusted Traveler Program Webpage–Less Information for Global Entry, SENTRI, and NEXUS Members

    • March 21, 2018
    • Category: Global Entry, GOES, NEXUS, SENTRI, Trusted Traveler
    No Comments

    CBP has phased out its now old GOES website for Trusted Traveler Program members.  This new change would apply to all Global Entry, SENTRI, or NEXUS members.

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  • Global Entry/SENTRI: 10 Year Violation Unofficial Policy for the Trusted Traveler Program?

    • February 10, 2017
    • Category: Global Entry, Global Entry, NEXUS, SENTRI, Trusted Traveler
    985 Comments

    I have long suspected that the CBP Ombudsman might have an unofficial policy relating to one-time minor violations.  My suspicion was that the Ombudsman’s office had an unofficial 10 year policy relating to one time violations.

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  • DHS TRIP Redress & Trusted Traveler (Global Entry/SENTRI/NEXUS) Denials

    • February 20, 2016
    • Category: Global Entry, NEXUS, SENTRI, Trusted Traveler
    1 Comment

    I have recently been able to reinstate Trusted Traveler privileges for two of my clients through only filing a DHS Trip Redress.

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